Job Title: Inside Sales Engineer 

TalentSphere Staffing Solutions is partnered with one of the leading names within the HVAC & Refrigeration space in Western USA. Our client offers a variety of HVAC/R services and products and are leading experts in HVAC Solutions. 

Salary Range - $65,000-$90,000

Pre-Bid Duties:

• Review bid calendars from customers.
• Identify project opportunities to bid.
• Perform takeoff - including interfacing with customers as necessary to collect relevant bid documents, plans and specifications.
• Use multiple factory software tools to create equipment selections.
• Communicate with factories for special options and pricing.
• Generate quote letters and price summaries based on customer requests / plans and specifications.
• Update and manage opportunities in ATM CRM.

Project Management Duties:

• Create submittal documents for various products.
• Work with Sales Engineers to gain approval for submittals.
• Enters orders to factories.
• Enter stock orders in ATC CRM.
• Relay shipping information between factory and customer.
• Interact with credit team and CRM coordinators as necessary.
• Track orders/shipments as necessary.
• Coordinate equipment startup requirements with ATC Service department.
• Assemble project closeout documents.
• Process warranty claims with manufacturers.
• Process and track RMAs with customers and manufacturers.
• Update and manage orders in ATC CRM.

Additional Duties:

• Provide engineering support as needed.
• Support for ATC stock orders.
• Attend jobsite and/or customer visits to assist Sales Engineers.
• Attend in-house factory training, ATC trainings, factory/webinar and online trainings.
• Train fellow ISEs upon attending factory training sessions.
• Be knowledgeable of locations for factory literature and technical resources.
• Keep current with factory software versions.
• Assist customers with requests.

Required Skills/Abilities:

• Strong technical HVAC background.
• Excellent verbal communication skills, demonstrating tact and diplomacy.
• Excellent interpersonal and customer service skills.
• Excellent organization skills and attention to detail.
• Proficient in time management and ability to meet deadlines on assignments.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel), Internet Browser (Chrome), and related Microsoft CRM software.

Education and Experience:

• B.S. in Mechanical Engineering 

 

Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions
talentsphere.ca

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