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Customer Care Coordinator

North York, Ontario ยท Construction/Facilities

Our Client
Our client is a self-performing developer with the majority of their projects in the York Region. They specialize in delivering state of the art high-rise projects. in the York Region and are looking to add the next best talent to their roster.

Job Description:
We are seeking an experienced and detail-oriented Pre-Delivery Inspection Coordinator to join our North York team. The PDI Coordinator will be responsible for managing and conducting pre-delivery inspections across all our development projects, ensuring that every property meets our rigorous standards of quality and client expectations before handover.


  • Schedule and coordinate pre-delivery inspections with homeowners, contractors, and internal teams.
  • Conduct thorough inspections of residential and commercial units to identify any deficiencies or issues that need rectification.
  • Communicate effectively with construction teams to ensure timely resolution of identified issues.
  • Maintain detailed records of inspections, issues, and resolutions for compliance and quality assurance purposes.
  • Educate and guide homeowners through the inspection process, addressing any questions or concerns they may have.
  • Ensure all units meet the required standards and regulations prior to occupancy.
  • Provide feedback and insights to the development and construction teams to improve future project outcomes.


  • 3+ years of experience in a similar role, ideally within the real estate development or construction industry.
  • Strong knowledge of construction standards, building codes, and inspection protocols.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Exceptional communication skills, both written and verbal, with the ability to engage effectively with various stakeholders.
  • Proficiency in using construction management software and standard office tools.
  • Attention to detail and a commitment to delivering high-quality work.


  • Diploma or degree in Construction Management, Engineering, or a related field.
  • Certifications relevant to building inspection or construction management are considered an asset.

Why Join Us:

  • Be a part of a dynamic team that is transforming the landscape of North York with innovative developments.
  • Enjoy competitive compensation and comprehensive benefits.
  • Opportunities for professional growth and advancement within a growing company.

$70K-$80K plus package

Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions


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